Terms of Use

10. Payments, Subscriptions, and Billing

Certain features, tools, or functionalities of the Service require payment of fees. By subscribing to a paid plan, purchasing credits, or using any paid feature of the Service, you agree to the payment, billing, and refund terms set out in this Section.

10.1 Paid Services and Subscription Plans

Brainpost may offer free plans, paid subscription plans, usage-based features, add-ons, or one-time purchases. The applicable features, limits, pricing, billing frequency, and conditions for each plan will be made available to you at the time of purchase or within the Service.

Brainpost reserves the right to introduce new plans, modify existing plans, change pricing, or discontinue any plan or feature at any time, subject to applicable notice requirements.

10.2 Payment Processing

Payments for the Service are processed through third-party payment processors, including Stripe and Paystack.

By providing payment information, you authorize Brainpost and its payment processors to charge the applicable fees using your selected payment method. Brainpost does not store full debit card, credit card, or bank account details and relies on its payment processors to securely handle payment information.

Payment processors operate independently and process payments in accordance with their own terms, privacy policies, and security practices. Brainpost is not responsible for errors, outages, chargebacks, or actions taken by payment processors.

10.3 Recurring Billing and Auto-Renewal

If you subscribe to a plan that involves recurring billing, your subscription will automatically renew at the end of each billing cycle unless you cancel before the renewal date.

You authorize Brainpost to automatically charge your selected payment method for each renewal period at the then-current rate, including any applicable taxes, until you cancel your subscription.

10.4 Billing Accuracy and User Responsibility

You agree to provide accurate, complete, and up-to-date billing and payment information and to promptly update such information if it changes.

You are responsible for:

• All fees and charges incurred under your account;

• Any applicable taxes, duties, or government charges;

• Charges incurred by authorized users or team members under your account.

Failure to maintain valid payment information may result in suspension, restriction, or termination of access to paid features.

10.5 Cancellations

You may cancel your subscription at any time through your account settings or by using any other cancellation method made available by Brainpost.

Cancellation will take effect at the end of the current billing period unless otherwise stated. You will continue to have access to paid features until the end of the billing period for which payment has already been made.

Early cancellation does not entitle you to a refund for any unused portion of the subscription period.

10.6 Refunds, Grace Period, and Subscription Usage

Except where required by applicable law, all subscription fees and payments made to Brainpost are non-refundable once the Service has been accessed or used.

Where Brainpost provides a limited grace period, trial period, or initial access window (if any), the following rules apply:

• If you subscribe to a paid plan and use the Service beyond the applicable grace or trial period, the subscription fee becomes fully non-refundable.

• If you begin using the Service during a paid subscription period — including but not limited to creating content, generating AI images or videos, scheduling posts, publishing content, or using analytics features — no refund will be issued, even if only a few days (for example, three (3) days or five (5) days) of the subscription period have elapsed.

• Non-use, partial use, or early termination of a subscription does not entitle you to a refund.

10.7 Credits and Usage-Based Features

Certain features of the Service may be provided on a credit-based or usage-based system, including but not limited to AI image creation, AI video creation, or other advanced functionalities.

The following rules apply to credits:

• Used credits are strictly non-refundable under all circumstances.

• Credits that have been partially or fully used cannot be reversed, refunded, exchanged, or transferred.

• Unused credits may be eligible for a refund only if:

  • A refund request is submitted within a limited period after purchase, as determined by Brainpost; and

  • The credits have not been used in any way.

Brainpost reserves the right, at its sole discretion and subject to applicable law, to approve or deny refund requests for unused credits.

10.8 Failed Payments, Chargebacks, and Disputes

If a payment fails, is reversed, or is disputed, Brainpost may:

• Retry the payment using the provided payment method;

• Suspend or restrict access to paid features;

• Downgrade your account to a free plan;

• Terminate your account if payment issues persist.

You acknowledge that initiating chargebacks or payment disputes without first contacting Brainpost may result in immediate suspension or termination of your account.

10.9 Price Changes

Brainpost may change subscription fees, pricing structures, or billing models from time to time. Where required by law, Brainpost will provide reasonable notice before such changes take effect.

Continued use of the paid Service after a pricing change becomes effective constitutes your acceptance of the updated pricing.

10.10 Taxes

Fees charged by Brainpost do not include taxes unless expressly stated otherwise. You are responsible for paying all applicable taxes, levies, or duties imposed by taxing authorities in connection with your use of the Service.